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Johannes Sommer
CEO, Retresco
AI is dramatically expanding the creative and editorial possibilities available to media organisations. At the same time, audience expectations are rising just as quickly: users increasingly expect content to reflect their individual context, interests and specific usage patterns.
This is putting Liquid Content firmly on the strategic agenda for media organisations and publishers.
The idea itself is not new. But generative and agentic AI now make it possible to implement Liquid Content far more efficiently, across channels and at scale than ever before.
The number of channels that editorial teams have to serve at ever greater speed is already enormous. Alongside websites, apps, print and digital newspaper and magazine editions, publishers need to produce content for newsletters, social media and messaging services – as posts, articles, podcasts, videos and increasingly in real time.
Liquid Content therefore raises a fundamental strategic question: What is the actual product of a media organisation in the future – the finished article, or the knowledge from which new content, formats and user experiences can continuously be created?
Liquid Content refers to content built on a consistent knowledge base that can be flexibly delivered in different formats, lengths, levels of complexity and forms of presentation. A single journalistic dossier, for example, can become the basis for a wide range of different content assets.
Instead of treating content exclusively as finished, immutable publications, media organisations can model it as structured, reusable and recombinable units of knowledge – including facts, quotations, data points, people, places, events, images, scenes and sources.
AI applications can then dynamically select and combine these elements according to the channel, audience and usage context. Crucially, editorial control does not have to be sacrificed. Editorial teams can define which sources may be used, which rules and tone-of-voice requirements apply, and which approval processes and quality standards must be followed.
Liquid Content therefore creates the foundation for scalable, cross-channel and cross-format journalistic storytelling while preserving editorial governance.
Two developments are accelerating the relevance of Liquid Content.
Firstly, generative AI makes content transformation scalable. Articles, documents and structured data can be summarised, simplified, translated, converted into audio, visualised or adapted for different target audiences. Images, audio and video can increasingly be generated and edited through multimodal AI systems.
Secondly, audience expectations are changing.
People are becoming accustomed to accessing information through chatbots, voice assistants, personalised feeds and other AI applications. At the same time, users are not always willing to read one or several articles in full. Increasingly, they are looking for a concrete answer, a concise overview, a comparison or an explanation tailored to their current situation.
Liquid Content enables audiences to have greater control over how they consume information: as a summary, an audio briefing, a presentation, a checklist or an interactive conversational answer.
The current transformation goes far beyond automatically creating additional editorial formats.
To unlock the potential of Liquid Content, media organisations need to stop thinking of their content solely as completed articles or individual publications. Instead, they need to develop a structured, machine-readable knowledge base or content archive.
Liquid Content workflows: from the original editorial article to flexible and recombinable content elements.
This knowledge foundation can include current articles, historical archives, images, podcasts, videos, documents, databases and other content repositories.
The crucial requirement is that these assets are discoverable, connected, machine-readable and available for automated processing.
Agentic AI can build on this foundation by taking contextual signals into account and determining which level of detail, presentation format and combination of information is most appropriate for a specific user or situation.
AI systems can also learn from usage patterns and feedback which content, formats and functions are particularly relevant to different audiences.
Editorial teams no longer need to produce every format from scratch. Instead, they can focus more strongly on research, analysis, editorial judgement, storytelling, quality assurance and the enforcement of journalistic standards.
Liquid Content does not simply increase the output generated from current editorial production. It can also unlock information, data and material that has previously been used only once – or not at all.
As a result, the lifecycle of journalistic content can be extended significantly. Its value is no longer limited to the moment of initial publication. Content can remain available as part of a structured knowledge base or content archive and become relevant again when new events, questions or usage contexts emerge.
This makes unique content particularly valuable – especially material that requires substantial research effort and contains information that is difficult to gain through freely available sources.
For established media organisations with archives accumulated over decades, Liquid Content presents particularly significant opportunities.
Media archives contain a rich body of background information, historical context, local news, profiles, data and original research that may be unavailable or insufficiently represented in freely accessible sources. Traditional search functionality only unlocks a limited proportion of this value. Users generally need to know relatively precisely what they are looking for and where they should search.
In the past, relationships between articles, people, locations, topics and events have often remained invisible to many search algorithms. Generative and agentic AI can transform a passive archive into an active AI-powered knowledge base. Content can be structured, semantically indexed and contextually connected for different use cases.
The archive therefore stops being merely a repository of previous publications. It becomes a strategic asset from which new products, services and user experiences can be developed.
Hyper-personalisation has been discussed within the media industry for years. In practice, however, its implementation has often been constrained by insufficient data, complex content models and high production costs.
Liquid Content offers a more pragmatic and scalable route to personalised content for publishers: Content can be adapted to different audience segments, personas, regions or specific usage patterns.
The result is a more relevant user experience without requiring every individual application or content asset to be produced entirely from scratch.
Liquid Content also creates new opportunities for local and regional media organisations:
This variety of possibilities creates opportunity for local information services, information hubs and community-focused formats. The key prerequisites are reliable local data and clearly defined editorial rules governing its selection, prioritisation and integration.
For media organisations and publishers, Liquid Content can enable a broad range of AI-powered applications:
Liquid Content in practice: a multi-stage Retresco workflow for generating chatbot answers.
Liquid Content can strengthen existing revenue models while enabling new monetisation opportunities. Personalised formats and interactive AI services can increase the perceived value of a subscription. Paywalls can be strengthened through new services at relevant entry points, personalised recommendations and additional explanatory content. High-quality, interactive information can be offered as a premium feature, an additional service or a standalone product.
At the same time, media organisations gain the ability to commercialise their editorial knowledge independently of existing publishing formats. Potential business models include:
Instead of monetising only predefined end products such as articles, newsletters or podcasts, publishers can provide reliable, structured know-how from which context-specific products, services and user experiences can be dynamically created.
The decisive competitive advantage lies in the quality and structure of a publisher’s own content across the media value chain. AI models can be replaced. Exclusive archives, editorial expertise, trusted data and established subject-matter knowledge are far more difficult to replicate.
For Liquid Content to work effectively, media organisations need to establish a number of technical, editorial and organisational foundations.
Content needs to be organised into clearly defined content types with fields, metadata, relationships and rules governing reuse. Articles, quotations, people, places, data and media assets should be individually addressable and interconnected.
Metadata describes what a piece of content is about, which people or organisations it refers to, the geographical area concerned and when the content was published or updated. Without this information, AI systems have only a limited ability to classify, select and combine content reliably.
Automated content tagging can automate much of this work by identifying relevant entities, topics and relationships and adding this structured information to the content.
Articles should be capable of being broken down into meaningful units such as headlines, paragraphs, quotations, information boxes, profiles and captions. This process – often referred to as content chunking – allows individual content components to be retrieved, recombined and linked back to their sources.
A headless or API-first architecture separates content from the way it is presented. Content components can therefore be distributed flexibly across websites, apps, newsletters, chatbots and other AI interfaces.
APIs and emerging standards such as the Model Context Protocol (MCP) also make it easier to expose both content and functionality to AI agents in a controlled way.
Large language models can perform tasks including summarisation, rewriting, structuring and question answering within Liquid Content workflows. However, models differ substantially in terms of quality, cost, speed, data protection requirements and specialisation – and the market continues to develop rapidly.
A model-agnostic AI architecture enables media organisations to select, replace or combine models according to the requirements of each individual use case. This reduces technological dependencies and makes AI infrastructure more adaptable over time.
Editorial and product teams need to plan content for modular reuse and multi-channel distribution from the outset. At the same time, clear rules are required for approvals, permitted sources, timeliness, tone of voice, rights management and AI labelling.
The more dynamically content is selected, generated and distributed, the more important AI governance, transparency and quality assurance become.
The starting point for Liquid Content should not be the selection of an AI tool. It should begin with a strategic question:
A clearly defined AI use case helps media organisations focus on tangible value rather than becoming overwhelmed by the growing number of technologies, models and potential applications.
The first step is to assess which knowledge assets are already available:
A content audit also requires a legal assessment. Text, images, audio and video may be subject to different licensing, usage and personal rights. The fact that an asset is technically available does not automatically mean that it can be reused for new formats or AI-powered services.
The next step is to structure relevant content, enrich it with metadata and make it available for automated content processing. This requires clearly defined content types, interfaces, permissions and reuse rules. AI can help by automatically identifying people, places, organisations, topics and events and by enriching historical archives retrospectively.
In parallel, publishers should define which systems take priority and how content should move between the content management, archives, databases, AI applications and distribution channels.
Rather than immediately attempting to build an entire Liquid Content ecosystem, it is generally more effective to start with a manageable pilot project. Potential starting points include:
What matters is having clear objectives:
A successful pilot does more than demonstrate technical feasibility. It also reveals which editorial rules, metadata, quality controls, AI guardrails and organisational responsibilities will be required for broader implementation.
Liquid Content is about far more than automatically turning a single article into several different formats. It fundamentally changes how media organisations produce, structure, store, distribute and monetise their content. At the centre is no longer just the finished media product, but a structured, trusted and machine-readable knowledge foundation.
Depending on the channel, usage patterns and information needs, this foundation can be used to dynamically generate different formats and user experiences. This enables media organisations to respond to an environment in which audiences increasingly access information based on context, through conversations and via AI-powered interfaces. Publishers that make their proprietary knowledge modular can reuse content more efficiently, activate their media archives, develop personalised services and unlock new revenue models.
This is where Retresco’s approach to agentic AI for media organisations comes into play: connecting proprietary content, archives, databases and controlled external sources while giving publishers clear control over sources, permissions, workflows and output. The goal is not simply to generate more content. It is to make a media organisation’s existing knowledge discoverable, reusable and dynamically accessible across channels and AI-powered user experiences.
Would you like to explore how Liquid Content, content automation or agentic AI could unlock more value from your editorial content and archives? Please get in touch with Retresco – we would be happy to discuss your use case.